Implementing a new statewide behavioral health integration project was a daunting task for our team. We were familiar with behavioral health integration concepts, but didn’t know where to begin or what questions to ask to facilitate a successful series of implementation launches. Jody and Win provided us with intensive and comprehensive training and consultation, including site visits to work alongside us while we met with challenging healthcare systems and fine-tuned our capabilities. They were very much our guides, coaching us along the way. As a result we quickly became proficient integrationists. Of course, we continued to find additional opportunities to use their expertise.
The C4BHI team excels in evaluation. Their evaluation support has made a significant difference to our project. They’ve helped us to accurately capture and report project metrics, identify opportunities for QI, and supported several QI efforts which led to improved implementation. Successes have ranged from increased staff engagement through revisiting and addressing readiness for integration to increased adherence to the integration protocol.
Lastly, I cannot speak highly enough of their strength in delivering skills-based training. We have used the C4BHI team to successfully prepare several cohorts of providers to deliver evidence-based interventions with trainings that include a heavy emphasis on experiential learning and feedback. I can say with certainty that the training was able to shift most of our providers into a new clinical space in which they began to deliver interventions more aligned with what the literature shows is effective.
One of the best parts of working with C4BHI is that they are a trusted team of professionals sincerely excited about their work and in supporting others to carry behavioral health integration forward!